Data Protection

Bank of Baroda is a data controller registered with the Information Commissioner under number Z463 1489.

In order to provide you with bank Accounts and other products and services we need to collect, use, share and store personal information about you and your transactions ("Your Information"). This section explains how we will use Your Information

What your information includes

Your Information includes information which we:

1(a) obtain from you or third parties, such as employers, joint Account holders, credit reference agencies, fraud prevention agencies or other organizations when you apply for an Account with us or for any of our other products or services, or which you or they give to us at any other time; or

1(b) learn from the way in which your Accounts with us are administered and managed, from the transactions made such as the date, amount, currency and the name and type of supplier (for example, supermarket services, medical services, transactions in assets, retail services) and from the payments which are made to and from your Accounts with us.

How we use your information

We and other companies in the Bank of Baroda group of companies will use Your Information to manage your Accounts, give you statements and provide our services and products, to make credit decisions about you (and anyone to whom you are financially linked) for assessment and analysis (including credit and/or behavior scoring, market and product analysis), to prevent and detect fraud, money laundering and other crime, to carry out regulatory checks, to meet our obligations to any relevant regulatory authority, to develop and improve our services to you and other customers, to recover debt and to protect our interests.


Use of your information for marketing purpose

With your permission we and other members of the Bank of Baroda group of companies may use Your Information to inform you by letter, telephone, fax, text messages, digital television, email and other electronic methods about products and services (including those of others) which may be of interest to you. If you do not want us to contact you about such products and services please let us know by writing to us at Bank of Baroda, 32 City Road, London EC1Y 2BD.

Third parties with whom we may share your information

Transfer of your information overseas

We may transfer Your Information to another company in the Bank of Baroda group of companies or to a service provider or agent in another country (including countries outside the EEA) for the purposes stated in condition 24.4 above. We will make sure that the group company, service provider or agent agrees to apply the same levels of protection as we are required to apply to Your Information and to use Your Information in accordance with our instructions.


Credit reference agencies and fraud prevent agencies

a) you make a joint application;

b) you advise us of a financial association with another person; or

c) if the credit reference agencies have existing linked or "associate" records.

3) This "association" will be taken into account in all future applications by either or both of you and shall continue until one of you applies to the credit reference agencies and is successful in filing a "disassociation".

Access to customer personal information

The Bank of Baroda is registered as a data controller with the Information Commissioner's Office under reference number: Z4631489.


Sr. Manager (Information Technology) is our Data Protection Officer, who will be the first point of contact with issues relating to Data Security and Data Loss. We will process the data in accordance with the rights under the Data Protection Act 1998. One of the most important of these rights is the ability to request a copy of the personal information that we hold and to have any inaccuracies corrected. Individuals can request such information by writing to


Chief manager (IT)

Bank of Baroda

32 – 36 City Road




We will ask for confirmation of identity before we disclose any personal information and may charge a £10 administration fee to process the request.



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